Returns & Exchanges

Customers may request:

• Returns within 5 days of receiving the order
• Exchanges within 14 days of receiving the order

Eligibility Conditions

To qualify for a return or exchange, items must be:

• Unused and in original condition
• With original packaging and tags attached
• Accompanied by proof of purchase

How to Request

Please contact us before sending any return or exchange request.

Phone / WhatsApp:
+20 15 54829030

Our team will guide you through the process.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately so we can resolve the issue quickly.

Non-Returnable Items

• Used, washed, or damaged items
• Items without original tags or packaging
• Custom or personalized products
• Sale or discounted items
• Gift cards

Refunds

Once your returned item is inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed through the original payment method whenever applicable.

Shipping fees are non-refundable unless the item received was damaged, defective, or incorrect.

Contact Us

EASEA Customer Support
Phone / WhatsApp: +20 15 54829030
Email: easeaeg@gmail.com